I’ve been using Foursquare for a few months now, and I’m impressed with the service on many levels. But I have to be frank – the most impressive thing about it – at least in this test group of one – is what it *could* be, not what it is.First, the caveats. I use Foursquare, for the most part, on a Blackberry, which means the app is limited by RIM’s hardware and software. This means – as just one example – that when I’m checking in, the process is often fraught with poorly triangulated data (the Blackberry app uses cel towers, not GPS, to determine where you are). In plain English, that means that the app sometimes thinks I’m in Marin when I’m in San Francisco, Mill Valley when I’m in Ross, or fails to properly figure out where I am at all. Not good for a location-based service.
This also means that I want to rely on the web-based service as a backstop for much of my interaction, and, well, the web-based version of the service ain’t very good. It’s clearly not built to help folks like me, and, perhaps for the majority of folks, that’s just fine. But for me, not so much.
Another caveat is that I’m pretty much “not in the demo” – at least as I understand it. I’m not in my early 20s, and I don’t go out a lot in search of connection (despite the “Bender” badge I earned for having breakfast with my kids. Enough said there). So I get almost no value from the “Tips” that are offered on any given venue I check into – mainly because I’m not looking for tips (if there are even any to find). I check into places I know pretty well already, and if I do go somewhere I’ve not been before, I find the app does a pretty poor job of surfacing tips, or any other value above the ambient satisfaction of just declaring “I am here.” Again, that’s not a good thing. I expect more from Foursquare than just the momentary fun of checking in. To me, checking in is a search (see here for more on checking in as the newest field in the Database of Intentions), and so far, the “search engine results” are pretty thin.
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