This is what damage control looks like, people.
Barclays Bank had already agreed on a settlement over accusations that its employees colluded to fix the LIBOR, the London Interbank Offered Rate.
But, of course, that’s not the end. Internally, Barclays has to deal with appeasing its own customers. That’s why, when some of them opened this weekend’s Telegraph, they saw this apology signed by Group Chairman, Marcus Agius (h/t NormanHobson.com).
“You are the lifeblood of our business,” he wrote, “and we will not allow ourselves to be distracted from what really matters — delivering for you, day in and day out.”
Check out the full apology below: