Australians are sick of waiting to hear back after job interviews

Christopher Pearce/Getty Images
  • A survey finds that more than half (56%) of Australian job candidates have waited longer than a month to hear back about a role.
  • And 30% have waited six weeks for a potential employer to get back to them.
  • 63% accepted a second-choice job offer because their preferred employer took too long.

Two-thirds of Australian job seekers have turned down a dream role after businesses leave them hanging, according to research by recruiter Robert Half.

The survey of 1000 found that long, complex recruitment processes are harming businesses’ chances of securing top talent.

More than half (56%) of candidates waited longer than a month to hear back about a role for which they have interviewed, while 30% didn’t get a decision for more than six weeks, and 19% more than two months. Only 3% got feedback on the same day.

This is a sharp contrast to candidate expectations of the hiring process.

A majority (93%) believe it is reasonable to wait up to one month, from initial application to getting an offer. But only 9% think it’s acceptable to wait for more than that.

“Employers are in a fiercely competitive battle to find the right skills and talent to take their businesses forward, and they cannot afford to alienate potential workers with long drawn-out hiring processes,” says David Jones, Senior Managing Director for Robert Half Asia Pacific.

“Top candidates know their skills are in demand, which makes it all the more worrying that so many are turning down their dream job because they’ve been left waiting for so long.”

“While it can take time to narrow down a large number of candidates and to conduct thorough interviews, if companies fail to adapt their recruitment process to the expectations of today’s candidates, they will increase the risk of losing out on the best talent on the market.

“Businesses need to conduct an in-depth review of their entire interview process from initial outreach to final job offer, to ensure that they are striking the right balance for today’s candidates.”

The study was developed by Robert Half and conducted in December 2017-January 2018 by an independent research company among 1000 job seekers in Australia.

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