AT&T Comes Clean About How And Why It Slows Down Some Users' Data Speeds

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Photo: Steve Kovach, Business Insider

After some controversy surrounding its data throttling policies for unlimited data subscribers, AT&T has released a clear and consistent policy starting today for 3G and some 4G users.The new policy states that unlimited data subscribers will start seeing reduced speeds once they reach 3 GB of data usage for a billing cycle.

Over the past several weeks, we’ve seen various reports from unlimited data subscribers claiming that their data speeds were being throttled even before they reached 2 GB of usage. This was aggravating since the current tiered plans offer 3 GB of full speed data for the same price unlimited users pay. ($30 per month.)

Today’s new policy puts unlimited users on the same track as customers with tiered plans. The policy goes into effect today for customers with 3G and 4G (HSPA+) phones.

If you have an unlimited data plan with a 4G LTE phone (such as the Samsung Galaxy Note), AT&T says it will start throttling your speeds once you reach 5 GB of usage in one billing cycle. The 4G LTE policy goes into effect on March 8.

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