- AT&T customers, awaiting delivery of Samsung Galaxy Fold smartphones, shared images of an updated shipping time sent out by AT&T. The shipping date is June 13, these images showed.
- Customers have been waiting for news on when the $US2,000 phone would arrive after its launch date was pushed back by Samsung.
- The decision to postpone the launch, which was scheduled for April 26, came after several reviewers reported that the screen on their devices had broken after use.
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AT&T is making big promises to its customers.
On Tuesday, AT&T shoppers awaiting delivery of their preordered Samsung Galaxy Fold smartphones shared images of an updated shipping time sent out by the telecommunications giant. The new shipping date would be June 13, these images showed.
— David Cogen (@theunlockr) April 23, 2019
A spokesperson for AT&T confirmed the date and communication to customers. He declined to comment on why this date was chosen and referred Business Insider to Samsung for additional questions.
A spokesperson for Samsung would not comment on this new shipping date but said that the company would announce the launch in the next few weeks; a customer services agent told Business Insider that it could be as soon as next week.
Customers have been patiently waiting for news on when the $US2,000 phone would be shipped out after its launch date was pushed back following reports from reviewers that the screen on some devices had broken.
Samsung issued a statement Monday saying that the release date would be delayed by several weeks.
“To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks,” it said.
The $US2,000 smartphone was available to preorder directly through Samsung as well as via AT&T, T-Mobile, and Best Buy. A spokesperson for T-Mobile referred Business Insider back to Samsung’s comment on Monday when reached out for comment. Best Buy did not respond to requests for comment.
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