Apple has pulled the iOS update that’s reportedly caused user issues.
The update was pulled after users complained about their iPhones losing cell connectivity.
Because the update seemed to disable the cellular connection, users were unable make calls or transfer data.
Their phones got “bricked.”
The update also disabled Touch ID, leaving users unable to use their fingerprint sensor.
Apple pulled the update about an hour after releasing it.
“We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can. In the meantime we have pulled back the iOS 8.0.1 update,” said an Apple spokesperson.
The iOS update was supposed to fix a number of bugs in iOS 8.
Users had reported issues issues with third-party keyboards, as well as glitching in iMessage and lagging notifications.
Here’s our report on the iOS 8 update this morning:
Apple released a new update to iOS 8 today that was supposed to fix a lot of bugs with the OS.
But a lot of folks are complaining on Twitter and elsewhere that it screwed up their phones. Apple pulled the update within about an hour of its release. In a statement to Business Insider, Apple said it was investigating the issue:
We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can. In the meantime we have pulled back the iOS 8.0.1 update.
The update appears to disable the cellular connection, meaning people who installed the update can’t make calls or use wireless data. It also appears to disable Touch ID, the fingerprint sensor. Several people in our newsroom updated their devices and experienced these problems too.
It’s unclear if the new update affected all iPhone models or just the iPhone 6 and 6 Plus. However, the consensus on Twitter seems to be that only the iPhone 6 and 6 Plus were affected.
Apple’s stock was down about 1.5% Wednesday afternoon.
iOS 8 launched last week, but users complained about several bugs. For example, some people were having problems getting the keyboard to load in certain apps. Apple’s Healthkit platform, which lets you share health data stored on your phone with other apps and even medical professionals, was disabled. Wednesday’s update was supposed to fix all that and more.
Apple is supposed to test new versions of iOS before pushing the update to users. This seems like a huge oversight on Apple’s part. If you downloaded the update before Apple pulled it, you’ll probably have to wait for yet another iOS release before everything works again.
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