As we reported on November 18, multiple customers are complaining on Apple’s support forums that their new device stops working when they connect it to a charger.
Apple has now confirmed it is “aware of this issue and is investigating.”
The launch of the iPad Pro hasn’t been smooth: First there was the issue with iPad Pros crashing when being charged, but there’s also a problem with the supply of the Apple Pencil stylus and the keyboard case.
Shipping times for the devices at launch were over a month, meaning that customers couldn’t use the specialist accessories for their devices. That hasn’t just caused a shortage of goods — there’s also a black market for Apple Pencils fuelled by the reduced supply.
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