Yesterday a report, citing a single source, claimed that people were returning Android phones to the store at a staggering 30-40% rate. If so that would mean that Android is much smaller than we thought–but we also doubted the report because the number was so high.
Now Pudong Daily, which is written by a former consumer electronics executive, writes that the number just isn’t possible:
From experience, retailers start complaining and asking for compensations when return rate gets higher than 5-7%.
Even worse, not a single phone vendor would launch any Android-based phone if it would be rejected by so many customers. With such a return rate, the HTC and Samsung of this world would loose [sic] money on all of their Android models.
That’s what we thought.
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