An Amtrak Acela Express train left New York Penn Station over the weekend without its passengers, The New York Daily News reports.
85 passengers waiting to board the Washington D.C.-bound high speed train were left stranded and bemused on the platform when it pulled out of the station without them. In an apparent communication mix-up, passengers waiting to board the 3:00 PM train were told to go to one platform as Acela Express 2253 waited at another. In fact, several minutes passed before news of the train’s departure even reached the then-stranded passengers.
“They literally sent us to the wrong platform, and the conductor took off without any passengers,” Damien Miano, a stranded passenger told The Daily News. “The right hand didn’t know what the left hand was doing. It’s just so bizarre.”
According to the paper, stranded passengers were taken a waiting room at the station, given food, and eventually accommodated on later Amtrak service.
In a statement to Business Insider, Amtrak apologized for the incident and stated “it is investigating the circumstances” surrounding the mishap.
Business Insider Emails & Alerts
Site highlights each day to your inbox.