A family says they were kicked off an American Airlines flight after passengers complained about their body odor

Scott Olson/Getty
  • Yossi and Jennie Adler say they and their 19-month-old daughter were kicked off an American Airlines flight at Miami International Airport on Wednesday.
  • Yossi Adler said they were told that other passengers had complained about the family’s body odor.
  • He insisted the family does not have body odor, despite American Airlines standing by its decision.

A Detroit family on vacation in Miami say they were kicked off of an American Airlines flight after other passengers complained about their body odor.

Yossi Adler, his wife, Jennie, and their 19-month-old daughter were removed from a flight at Miami International Airport on Wednesday.

Yossi Adler told Florida’s Local 10 that his family doesn’t have a strong body odor and said he wants to know if there was another reason they were taken off the flight.

“There’s nothing wrong with us,” he told Local 10.

“All of a sudden, as soon as they took us off, they closed the gate and then they said, ‘Sorry, sir, some people complained you had body odor and we’re not letting you back on,'” Adler recalled.

The Adlers were told their luggage, car seat, and stroller would be taken off the plane, but they said that didn’t happen and they were left with what they’d carried on.

American Airlines stood by its decision to remove the family from the flight.

“Mr. Adler and his wife were removed from the flight when several passengers complained about their body odor,” a statement provided to Local 10 read. “They have been booked into a hotel for the night and given meal vouchers. They have been rebooked on a flight Thursday.”

The family made it safely back to Detroit on Thursday and were reunited with their items, but still don’t understand why they were kicked off the flight.

“We stopped several people in the airport and, it’s embarrassing, but we asked them, ‘Do you think we smell? Because we just got kicked off a plane for smelling,” Jennie Adler told Local 10.

Yossi Adler is still sceptical about the airline’s decision and accused the airline of singling the family out because they were Jewish, according to NBC News.

“I want them to own up to what really happened and to tell me the truth,” he said. “What is it?”

American Airlines is allowed to remove passengers from a flight if they have an “offensive odor not caused by disability or illness,” according to the company’s manual.

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