Amazon, Netflix Top Holiday Customer Satisfaction Rankings (AMZN)


We’re late holiday shoppers at Alley Insider and (AMZN) bails us out every year, so it’s no suprise to see the online retailer topped Forsee Results’s survey of customer satisfaction.

According to MediaMemo, Amazon was the only 2007 top 5 retailer to improve its rating. Brick and mortar stores Target (TGT), Wal-Mart (WMT), JC Penney and Staples also seem to have imporved their standing on the Web.

See Also:
Amazon Peak-Day Unit Orders Up Encouraging 17% Year-Over-Year (AMZN)