Amazon Will Give You A $US20 Gift Card If UPS Couldn't Deliver Your Package By Christmas

Cyber Monday AmazonREUTERS/Ralph D. FresoA worker prepares an item for delivery at Amazon’s distribution center.

Amazon will give you a $US20 gift card if UPS or FedEx failed to deliver your package by Christmas, The Wall Street Journal reports.

An Amazon spokesperson said customers are eligible for the $US20 credit if their order was fulfilled in time but couldn’t be delivered by Christmas day. The credit should automatically appear on your account. Amazon will also refund shipping charges for the delayed orders.

So why were there so many delays?

UPS said it received far more orders this week than it had anticipated, so it couldn’t deliver everything in time for Christmas. Deliveries should be back to normal today.

The delays caused a lot of customers to complain on Twitter using the #UPSFail hashtag.

Disclosure: Jeff Bezos is an investor in Business Insider through his personal investment company Bezos Expeditions.

NOW WATCH: Tech Insider videos

Business Insider Emails & Alerts

Site highlights each day to your inbox.

Follow Business Insider Australia on Facebook, Twitter, LinkedIn, and Instagram.

Tagged In

retail sai-us