8 phone etiquette rules every professional should know

Today, we can use our mobile phones to communicate with just about anyone, anytime, anywhere. But that doesn’t mean we should use our phones wherever, whenever, and however. There is still a time and place for when and how to use a phone in a professional setting.

Career coach Barbara Pachter outlines modern phone etiquette rules in her book, The Essentials of Business Etiquette. Here are the most important points you need to know:

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