Here’s your top tech news for Wednesday:
1. Telstra will offer compensation to 42,000 customers for charging for NBN speeds they couldn’t deliver. An ACCC investigation found some customers were sold “speed boosts” that could not be achieved, and Telstra admitted that this could violate Australian consumer law. The 42,000 found by the consumer watchdog is more than five times the number Telstra self-identified back in May. Read more here.
2. CEO of successful fintech BrickX has revealed the three biggest lessons learnt in the company’s journey. Anthony Millet said one was “a better educated customer” would be a higher adopter of fintechs and his fractional real estate investment company adds the most value for investors who are committed, rather than just putting in $100. Check out the other two lessons.
3. It’s time talk about depression among startup entrepreneurs. AirTree Ventures partner James Cameron wrote this morning for Business Insider that the stigma about mental health needs to end in the Australian startup community, and there had to be acknowledgment and support for those that are going through tough times. Read his column here.
4. Google’s sister company Waymo has launched a self-driving rideshare service in the US. Reuters reports the streets of Pheonix, Arizona will see, for the first time, cars without any human backup driver zooming passengers around town. The desert city was selected for the trial because of its dry and predictable weather.
5. We can use proper spelling and grammar on Twitter now. The 280-character limit, after a trial last month, is rolling out to all users starting today, liberating everyone from the old 140 character ceiling. Everyone except for Chinese, Japanese and Korean users. Read more.
Bonus: A lifelong iPhone user just tried a Samsung Galaxy Note8. Business Insider’s commercial editor Kate Prince tried the handset and was impressed with the camera – check out the pictures from her day out in Sydney.