These 13 words and 10 tips will help salespeople close more deals faster

The wolf of wall street
Leonardo DiCaprio portrays Jordan Belfort in the 2013 film ‘The Wolf of Wall Street.’ ‘The Wolf of Wall Street’/Paramount Pictures

They say selling is more art than science, but there’s definitely some skill involved.

And according to marketing-software maker HubSpot, there are certain words salespeople should use to boost their chances of closing more deals, and, beyond that, there are certain characteristics common to top salespeople.

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[slide
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title=”According to Hubspot there are 13 words that great salespeople use to close more deals. They are …”
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[slide
permalink=”/#1-you-2″
title=”1) ‘You'”
content=””
image=”http://static.businessinsider.com/image/57d9919a077dcc1b008b5db5″
source=”HubSpot”
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[slide
permalink=”/#it-makes-prospects-feel-more-special-3″
title=”It makes prospects feel more ‘special.'”
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[slide
permalink=”/#2-value-4″
title=”2) ‘Value'”
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[slide
permalink=”/#explain-the-real-value-of-your-product-5″
title=”Explain the real ‘value’ of your product.”
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[slide
permalink=”/#3-and-6″
title=”3) ‘And'”
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source=”HubSpot”
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[slide
permalink=”/#and-sounds-more-inclusive-than-but-7″
title=”‘And’ sounds more inclusive than ‘but.'”
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image=”http://static.businessinsider.com/image/57d9919b077dcc3d018b5d24″
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[slide
permalink=”/#see-the-difference-8″
title=”See the difference?”
content=””
image=”http://static.businessinsider.com/image/57d9919d077dcc7e128b5b78″
source=”HubSpot”
caption=””
credit_href=””
]
[slide
permalink=”/#4-do-9″
title=”4) ‘Do'”
content=””
image=”http://static.businessinsider.com/image/57d9919c077dcc6b138b5b36″
source=”HubSpot”
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[slide
permalink=”/#do-sounds-better-than-try-because-it-gives-a-sense-of-trustworthiness-10″
title=”‘Do’ sounds better than ‘try’ because it gives a sense of trustworthiness.”
content=””
image=”http://static.businessinsider.com/image/57d9919c077dcca2018b5d09″
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[slide
permalink=”/#5-or-11″
title=”5) ‘Or'”
content=””
image=”http://static.businessinsider.com/image/57d9919c077dcc21008b5d43″
source=”HubSpot”
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credit_href=””
]
[slide
permalink=”/#it-lets-you-offer-multiple-options-who-doesnt-like-to-have-more-options-12″
title=”It lets you offer multiple options. Who doesn’t like to have more options?”
content=””
image=”http://static.businessinsider.com/image/57d9919d077dccda0b8b5c93″
source=”HubSpot”
caption=””
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[slide
permalink=”/#6-should-we-13″
title=”6) ‘Should we?'”
content=””
image=”http://static.businessinsider.com/image/57d9919e077dcc0f208b4b98″
source=”HubSpot”
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[slide
permalink=”/#make-a-suggestion-instead-of-telling-them-what-to-do-14″
title=”Make a suggestion instead of telling them what to do.”
content=””
image=”http://static.businessinsider.com/image/57d991a4077dcc5e1a8b4c03″
source=”HubSpot”
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[slide
permalink=”/#7-consensus-15″
title=”7) ‘Consensus'”
content=””
image=”http://static.businessinsider.com/image/57d991a2077dcc39128b5b30″
source=”HubSpot”
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[slide
permalink=”/#you-have-to-have-management-support-to-move-forward-with-your-sales-16″
title=”You have to have management support to move forward with your sales.”
content=””
image=”http://static.businessinsider.com/image/57d991a1077dcc67208b4c13″
source=”HubSpot”
caption=””
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[slide
permalink=”/#8-imagine-17″
title=”8) ‘Imagine'”
content=””
image=”http://static.businessinsider.com/image/57d991a0077dcc1b008b5db6″
source=”HubSpot”
caption=””
credit_href=””
]
[slide
permalink=”/#try-to-tell-a-story-engaging-your-prospect–18″
title=”Try to tell a story engaging your prospect …”
content=””
image=”http://static.businessinsider.com/image/57d991a2077dcc3d018b5d25″
source=”HubSpot”
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[slide
permalink=”/#-so-they-can-picture-themselves-with-it-19″
title=”… so they can picture themselves with it.”
content=””
image=”http://static.businessinsider.com/image/57d991a5077dcc67208b4c14″
source=”HubSpot”
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credit_href=””
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[slide
permalink=”/#9-see-show-hear-tackle-20″
title=”9) ‘See; show; hear; tackle'”
content=””
image=”http://static.businessinsider.com/image/57d991a5077dcc39128b5b31″
source=”HubSpot”
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[slide
permalink=”/#use-sensory-language-to-grab-their-attention-21″
title=”Use sensory language to grab their attention.”
content=””
image=”http://static.businessinsider.com/image/57d991a3077dcc62238b59a1″
source=”HubSpot”
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[slide
permalink=”/#10-their-name-22″
title=”10) ‘Their name'”
content=””
image=”http://static.businessinsider.com/image/57d991a4077dcc1b008b5db8″
source=”HubSpot”
caption=””
credit_href=””
]
[slide
permalink=”/#calling-by-their-first-name-is-sales-101-23″
title=”Calling by their first name is Sales 101.”
content=””
image=”http://static.businessinsider.com/image/57d991a6077dcc21008b5d44″
source=”HubSpot”
caption=””
credit_href=””
]
[slide
permalink=”/#11-power-words-24″
title=”11) ‘Power words'”
content=””
image=”http://static.businessinsider.com/image/57d991a7077dcca2018b5d0a”
source=”HubSpot”
caption=””
credit_href=””
]
[slide
permalink=”/#these-words-provoke-strong-feelings-25″
title=”These words provoke strong feelings.”
content=””
image=”http://static.businessinsider.com/image/57d991ad077dccda0b8b5c97″
source=”HubSpot”
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[slide
permalink=”/#12-because-26″
title=”12) ‘Because'”
content=””
image=”http://static.businessinsider.com/image/57d991a8077dcc7e128b5b79″
source=”HubSpot”
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[slide
permalink=”/#see-the-difference-27″
title=”See the difference?”
content=””
image=”http://static.businessinsider.com/image/57d991aa077dcc67208b4c15″
source=”HubSpot”
caption=””
credit_href=””
]
[slide
permalink=”/#because-its-always-good-to-hear-a-reason-28″
title=”Because it’s always good to hear a reason.”
content=””
image=”http://static.businessinsider.com/image/57d991ae077dcc1e008b5dc1″
source=”HubSpot”
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[slide
permalink=”/#13-opportunity-29″
title=”13) ‘Opportunity'”
content=””
image=”http://static.businessinsider.com/image/57d991ac077dcc0f208b4b9b”
source=”HubSpot”
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[slide
permalink=”/#people-want-to-learn-how-to-fix-their-problems-30″
title=”People want to learn how to fix their problems.”
content=””
image=”http://static.businessinsider.com/image/57d991ac077dcc5e1a8b4c04″
source=”HubSpot”
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[slide
permalink=”/#hubspots-sales-director-dan-tyre-has-a-motto-success-in-sales-is-90-mental-top-salespeople-tend-to-share-10-common-traits-as-well-31″
title=”HubSpot’s sales director Dan Tyre has a motto: ‘Success in sales is 90% mental.’ Top salespeople tend to share 10 common traits as well.”
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image=”http://static.businessinsider.com/image/56426c30bd86ef135c8bdd75″
source=”Feuillet et al./The Lancet”
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[slide
permalink=”/#they-believe-in-their-product-32″
title=”They believe in their product.”
content=””
image=”http://static.businessinsider.com/image/581bb489691e8861008b482a”
source=”Flickr Creative Commons/Highland”
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[slide
permalink=”/#they-empathize-with-their-customers-they-dont-just-know-details-about-their-customers-they-understand-their-strengths-and-struggles-33″
title=”They empathise with their customers. They don’t just know details about their customers, they understand their strengths and struggles.”
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image=”http://static.businessinsider.com/image/58bd7594460178471c8b4c7a”
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[slide
permalink=”/#they-want-to-win-its-the-combination-of-helpfulness-and-competitiveness-that-drives-top-salespeople-to-outperform-34″
title=”They want to win. It’s the combination of helpfulness and competitiveness that drives top salespeople to outperform.”
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image=”http://static.businessinsider.com/image/59602cc7d9fccd33028b4e62″
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permalink=”/#they-are-resilient-even-top-performers-hit-slumps-but-they-dont-freak-out-and-dont-lose-confidence-35″
title=”They are resilient. Even top performers hit slumps, but they don’t freak out and don’t lose confidence.”
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permalink=”/#they-are-focused-they-know-what-they-want-and-how-to-get-it-and-dont-get-sidetracked-by-tasks-that-take-them-off-course-37″
title=”They are focused. They know what they want and how to get it and don’t get sidetracked by tasks that take them off course.”
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image=”http://static.businessinsider.com/image/59602d8cd9fccdfe0b8b4d95″
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[slide
permalink=”/#they-are-passionate-and-love-what-they-do-38″
title=”They are passionate and love what they do.”
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[slide
permalink=”/#they-are-efficient-great-salespeople-are-masters-of-their-schedule-with-an-eye-to-maximum-productivity-39″
title=”They are efficient. Great salespeople are masters of their schedule with an eye to maximum productivity.”
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[slide
permalink=”/#they-work-hard-top-reps-are-willing-to-fight-for-their-accounts-and-make-themselves-available-whenever-their-customers-need-them-40″
title=”They work hard. Top reps are willing to fight for their accounts and make themselves available whenever their customers need them.”
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[/slideshow]